Shipping policy

Orders are typically processed within 1-2 business days before shipping.
Some products may have longer processing times, which will be clearly stated in the product listing description.
Please note: Processing times may increase slightly during busy release periods due to higher order volumes.

Our preferred shipping provider is Royal Mail.
For higher-value cards, we recommend selecting Tracked 24 or Special Delivery at checkout for added security.
Standard delivery times vary, but most UK orders arrive within 1-3 business days after dispatch.
Once an order has been dispatched and tracking has been provided, responsibility for any shipping delays lies with the delivery carrier.

We ship internationally using a range of tracked courier services depending on destination and availability.
Delivery times vary depending on the destination country, but international orders typically arrive within 3-7 business days.
Customs, Duties & Taxes: Any import duties, taxes, or other fees imposed by the recipient's country are the buyer’s responsibility. Please check with your local customs authority for more details before placing an order.
All delivery timeframes are estimates and may be affected by factors outside our control, including customs and local carrier delays.

Once an order is dispatched, shipping delays are beyond our control.
If your order hasn’t arrived within the estimated time, please check with your local postal service before contacting us.
If an item arrives damaged, please contact us immediately so we can assist you.
We are only able to investigate claims relating to lost, damaged, or incomplete shipments where clear supporting evidence is provided, including photographs and/or unedited video footage showing the item and packaging as received. Claims without sufficient evidence may not be eligible for review.

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